{"id":2939,"date":"2017-04-10T17:28:58","date_gmt":"2017-04-10T21:28:58","guid":{"rendered":"http:\/\/gps.socialmarketingworks.com\/?p=2939"},"modified":"2021-02-12T17:20:04","modified_gmt":"2021-02-12T17:20:04","slug":"do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate","status":"publish","type":"post","link":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/","title":{"rendered":"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate?"},"content":{"rendered":"

Francine reports:
\nAfter my husband Leonard had surgery last week, he stayed in the hospital four more days. I stayed by his side as much as I could and waited every day for the surgeon to check on him. I had a million questions! But I never saw the surgeon again once the surgery was over.
\nI waited patiently for the first day after the surgery. No surgeon. I called the surgeon\u2019s office and they would not make an appointment for me, or even promise he would return my call, because it was my husband who had the surgery; they told me I would just have to hope to catch him when he visited my husband, which he would do once each day my husband was in the hospital.
\nI asked the nurses when the surgeon would come by. They told me he stops in every morning around 6 AM. So I got to the hospital by 5:45 \u2013 and they told me I had just missed him. I would give the hospital nurses my questions and they would give them to the surgeon, but I never got the answers.
\nFinally, the nurses suggested I go see the hospital\u2019s patient advocate and tell her I wanted to see the surgeon \u2013 so I did. She was very pleasant, and tried to be helpful. She told me she would try to get the surgeon to contact me but that he had a reputation for avoiding patients\u2019 family members. No promises. And still no surgeon.
\nI am furious! I was never able to get my questions answered, and now my husband has an appointment for follow up \u2013 and I don\u2019t know how I\u2019ll keep my mouth shut when we get to the appointment! He has had all kinds of problems since the surgery, and I don\u2019t feel as if he got the care he needed because I wasn\u2019t allowed to ask questions.
\nUnfortunately, Francine\u2019s story is repeated hundreds (or thousands) of times a day. The details vary from patient to patient, but the part we\u2019re going to focus on here is \u2013 how helpful could the hospital\u2019s patient advocate be? And what could Francine have done differently?<\/p>\n

In recent years, hospitals have begun stepping up their games to improve the patient\u2019s hospital experience because Medicare\u2019s rules changed, tying patient satisfaction to hospital revenue<\/a>. I have my own opinions on how they have done that (As in \u2013 hospital experience just means a different kind of marketing. \u201cLet\u2019s improve the food, then patients won\u2019t complain as loudly when no one answer the buzzer!) One way to improve the patient\u2019s experience is to be sure there is someone who can listen to complaints. That person would be the hospital\u2019s patient advocate.
\nFurther, the Joint Commission, which is the accreditation body for hospitals, requires a patient advocate be available at all times in a hospital. These patient advocates have different names in different systems: patient advocates, patient representatives, care managers, ombudsmen\u2026 They are all tasked with assisting the hospital\u2019s patients and their loved ones.
\nThese patient advocates have become the customer service department with a twist.<\/strong>
\nBefore I explain that twist to you, let me make sure you understand something important: hospital patient advocates do what they can to help their \u201ccustomers\u201d. They are a good liaison to the hospital, and to the hospital\u2019s medical and financial personnel. They can often run interference, mediate, or satisfy a complaint about the hospital. Knowing the constraints they are under, I have a lot of respect for these hospital customer service folks.<\/p>\n

So What\u2019s the Twist?<\/strong><\/p>\n

But that\u2019s where the twist comes in. That is, that in most cases, the hospital\u2019s patient advocate works for the Risk Management Department of the hospital. Let me repeat that: the patient advocate works for the hospital (meaning, not for you!) and in the vast majority of hospitals in the US, works for the Risk Management Department \u2013 which is the legal department. Risk Management is the euphemism for \u201cmake sure we don\u2019t get sued.\u201d In other words, the patient advocate is only there to cover the backside of the hospital. If they happen to help a patient or two along the way \u2013 well then \u2013 that\u2019s nice, too.<\/p>\n

What does this mean to you?<\/strong><\/p>\n

When the hospital\u2019s patient advocate couldn\u2019t get the surgeon to answer Francine\u2019s questions, then Francine had only one recourse: an independent, private patient advocate. The hospital advocate\u2019s allegiance meant she could not cross that line \u2013 the line that was so necessarily crossed to \u201cencourage\u201d the surgeon to connect with Francine.<\/p>\n

The Allegiance Factor is an important concept \u2013 the point of today\u2019s post. When an advocate is employed by a hospital, or by an insurance company, and because they have a financial stake in your care, then they cannot and will not be able to provide all the help you need because their allegiance is to their employer. That\u2019s why Francine wasn\u2019t able to get the answers she needed; because the advocate could only push so far without endangering her own job knowing the surgeon would subsequently have taken it up with her bosses in the Risk Management Department.<\/p>\n

On the other hand, the independence of a private advocate means she isn\u2019t trying to cover anyone else\u2019s backside except YOURs because she works directly for you \u2013 her allegiance is solely focused on you.
\nIf you or a loved one is hospitalized and you don\u2019t seem to be able to get the service you need or your questions answered, then by all means, start with the hospital\u2019s patient advocate.<\/p>\n

But if you\u2019re smart, you\u2019ll have already hired an independent advocate to be part of your team. If you need answers or action, then it will be the allegiance of your private advocate who gets them answered.<\/p>\n

Reproduced with permission: Torry, Trisha, (March, 2017), What’s the Difference Between Hospital Patient Advocates and Independent Advocates?, Retrieved from https:\/\/advoconnection.com\/2017\/03\/06\/whats-the-difference-between-hospital-patient-advocates-and-independent-advocates\/<\/p>\n","protected":false},"excerpt":{"rendered":"

Francine reports: After my husband Leonard had surgery last week, he stayed in the hospital four more days. I stayed by his side as much as I could and waited every day for the surgeon to check on him. I had a million questions! But I never saw the surgeon again once the surgery was […]<\/p>\n","protected":false},"author":3,"featured_media":2823,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"libsyn-item-id":0,"libsyn-show-id":0,"libsyn-post-error":"","libsyn-post-error_post-type":"","libsyn-post-error_post-permissions":"","libsyn-post-error_api":"","playlist-podcast-url":"","libsyn-episode-thumbnail":"","libsyn-episode-widescreen_image":"","libsyn-episode-blog_image":"","libsyn-episode-background_image":"","libsyn-post-episode-category-selection":"","libsyn-post-episode-player_use_thumbnail":"use_thumbnail","libsyn-post-episode-player_use_theme":"custom","libsyn-post-episode-player_height":"90","libsyn-post-episode-player_width":"450","libsyn-post-episode-player_placement":"top","libsyn-post-episode-player_use_download_link":"use_download_link","libsyn-post-episode-player_use_download_link_text":"DOWNLOAD THIS EPISODE","libsyn-post-episode-player_custom_color":"b2e0e2","libsyn-post-episode-itunes-explicit":"no","libsyn-post-episode":"","libsyn-post-episode-update-id3":"","libsyn-post-episode-release-date":"","libsyn-post-episode-simple-download":"available","libsyn-release-date":"","libsyn-post-update-release-date":"","libsyn-is_draft":"","libsyn-new-media-media":"","libsyn-post-episode-subtitle":"","libsyn-new-media-image":"","libsyn-post-episode-keywords":"","libsyn-post-itunes":"","libsyn-post-episode-itunes-episode-number":"","libsyn-post-episode-itunes-season-number":"","libsyn-post-episode-itunes-episode-type":"","libsyn-post-episode-itunes-episode-title":"","libsyn-post-episode-itunes-episode-author":"","libsyn-destination-releases":"","libsyn-post-episode-advanced-destination-form-data":"{\"libsyn-post-episode-advanced-destination-838994-release-time\":\"\",\"libsyn-post-episode-advanced-destination-838994-expiration-time\":\"\",\"libsyn-advanced-destination-checkbox-838994\":\"checked\",\"libsyn-post-episode-advanced-destination-838997-release-time\":\"\",\"libsyn-post-episode-advanced-destination-838997-expiration-time\":\"\",\"libsyn-advanced-destination-checkbox-838997\":\"checked\",\"libsyn-post-episode-advanced-destination-839000-release-time\":\"\",\"libsyn-post-episode-advanced-destination-839000-expiration-time\":\"\",\"libsyn-advanced-destination-checkbox-839000\":\"checked\",\"libsyn-post-episode-advanced-destination-839003-release-time\":\"\",\"libsyn-post-episode-advanced-destination-839003-expiration-time\":\"\",\"libsyn-advanced-destination-checkbox-839003\":\"checked\",\"libsyn-post-episode-advanced-destination-839006-release-time\":\"\",\"libsyn-post-episode-advanced-destination-839006-expiration-time\":\"\",\"libsyn-advanced-destination-checkbox-839006\":\"checked\"}","libsyn-post-episode-advanced-destination-form-data-enabled":"","libsyn-post-episode-advanced-destination-form-data-input-enabled":false,"libsyn-post-episode-premium_state":"","libsyn-episode-shortcode":"","libsyn-episode-embedurl":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[12,10,13,14,15],"tags":[],"yoast_head":"\nDo You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate? - Patient Advocacy Services Columbus Ohio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate? - Patient Advocacy Services Columbus Ohio\" \/>\n<meta property=\"og:description\" content=\"Francine reports: After my husband Leonard had surgery last week, he stayed in the hospital four more days. I stayed by his side as much as I could and waited every day for the surgeon to check on him. I had a million questions! But I never saw the surgeon again once the surgery was […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\" \/>\n<meta property=\"og:site_name\" content=\"Patient Advocacy Services Columbus Ohio\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-10T21:28:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-12T17:20:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1590\" \/>\n\t<meta property=\"og:image:height\" content=\"670\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Annette Ticoras\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Annette Ticoras\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\"},\"author\":{\"name\":\"Annette Ticoras\",\"@id\":\"https:\/\/gpscolumbus.com\/#\/schema\/person\/9c839634e48f24756772bb2169746457\"},\"headline\":\"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate?\",\"datePublished\":\"2017-04-10T21:28:58+00:00\",\"dateModified\":\"2021-02-12T17:20:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\"},\"wordCount\":1030,\"publisher\":{\"@id\":\"https:\/\/gpscolumbus.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg\",\"articleSection\":[\"General\",\"Health\",\"Outpatient Surgery\",\"Primary Health Care\",\"Rehabilitation\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\",\"url\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\",\"name\":\"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate? - Patient Advocacy Services Columbus Ohio\",\"isPartOf\":{\"@id\":\"https:\/\/gpscolumbus.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg\",\"datePublished\":\"2017-04-10T21:28:58+00:00\",\"dateModified\":\"2021-02-12T17:20:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage\",\"url\":\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg\",\"contentUrl\":\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg\",\"width\":1590,\"height\":670},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/gpscolumbus.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/gpscolumbus.com\/#website\",\"url\":\"https:\/\/gpscolumbus.com\/\",\"name\":\"Patient Advocacy Services Columbus Ohio\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/gpscolumbus.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/gpscolumbus.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/gpscolumbus.com\/#organization\",\"name\":\"Patient Advocacy Services Columbus Ohio\",\"url\":\"https:\/\/gpscolumbus.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/gpscolumbus.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2020\/11\/logo3.jpg\",\"contentUrl\":\"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2020\/11\/logo3.jpg\",\"width\":1208,\"height\":477,\"caption\":\"Patient Advocacy Services Columbus Ohio\"},\"image\":{\"@id\":\"https:\/\/gpscolumbus.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/gpscolumbus.com\/#\/schema\/person\/9c839634e48f24756772bb2169746457\",\"name\":\"Annette Ticoras\",\"url\":\"https:\/\/gpscolumbus.com\/author\/gps2017\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate? - Patient Advocacy Services Columbus Ohio","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/","og_locale":"en_US","og_type":"article","og_title":"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate? - Patient Advocacy Services Columbus Ohio","og_description":"Francine reports: After my husband Leonard had surgery last week, he stayed in the hospital four more days. I stayed by his side as much as I could and waited every day for the surgeon to check on him. I had a million questions! But I never saw the surgeon again once the surgery was […]","og_url":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/","og_site_name":"Patient Advocacy Services Columbus Ohio","article_published_time":"2017-04-10T21:28:58+00:00","article_modified_time":"2021-02-12T17:20:04+00:00","og_image":[{"width":1590,"height":670,"url":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg","type":"image\/jpeg"}],"author":"Annette Ticoras","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Annette Ticoras","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#article","isPartOf":{"@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/"},"author":{"name":"Annette Ticoras","@id":"https:\/\/gpscolumbus.com\/#\/schema\/person\/9c839634e48f24756772bb2169746457"},"headline":"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate?","datePublished":"2017-04-10T21:28:58+00:00","dateModified":"2021-02-12T17:20:04+00:00","mainEntityOfPage":{"@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/"},"wordCount":1030,"publisher":{"@id":"https:\/\/gpscolumbus.com\/#organization"},"image":{"@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage"},"thumbnailUrl":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg","articleSection":["General","Health","Outpatient Surgery","Primary Health Care","Rehabilitation"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/","url":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/","name":"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate? - Patient Advocacy Services Columbus Ohio","isPartOf":{"@id":"https:\/\/gpscolumbus.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage"},"image":{"@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage"},"thumbnailUrl":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg","datePublished":"2017-04-10T21:28:58+00:00","dateModified":"2021-02-12T17:20:04+00:00","breadcrumb":{"@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#primaryimage","url":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg","contentUrl":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2017\/06\/older-couple-slide.jpg","width":1590,"height":670},{"@type":"BreadcrumbList","@id":"https:\/\/gpscolumbus.com\/do-you-know-the-difference-between-a-hospital-patient-advocate-and-an-independent-advocate\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/gpscolumbus.com\/"},{"@type":"ListItem","position":2,"name":"Do You Know the Difference Between a Hospital Patient Advocate and an Independent Advocate?"}]},{"@type":"WebSite","@id":"https:\/\/gpscolumbus.com\/#website","url":"https:\/\/gpscolumbus.com\/","name":"Patient Advocacy Services Columbus Ohio","description":"","publisher":{"@id":"https:\/\/gpscolumbus.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/gpscolumbus.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/gpscolumbus.com\/#organization","name":"Patient Advocacy Services Columbus Ohio","url":"https:\/\/gpscolumbus.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/gpscolumbus.com\/#\/schema\/logo\/image\/","url":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2020\/11\/logo3.jpg","contentUrl":"https:\/\/gpscolumbus.com\/wp-content\/uploads\/2020\/11\/logo3.jpg","width":1208,"height":477,"caption":"Patient Advocacy Services Columbus Ohio"},"image":{"@id":"https:\/\/gpscolumbus.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/gpscolumbus.com\/#\/schema\/person\/9c839634e48f24756772bb2169746457","name":"Annette Ticoras","url":"https:\/\/gpscolumbus.com\/author\/gps2017\/"}]}},"_links":{"self":[{"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/posts\/2939"}],"collection":[{"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/comments?post=2939"}],"version-history":[{"count":0,"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/posts\/2939\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/media\/2823"}],"wp:attachment":[{"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/media?parent=2939"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/categories?post=2939"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gpscolumbus.com\/wp-json\/wp\/v2\/tags?post=2939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}