Welcome to Guided Patient Services

If you’ve found my website, chances are you or someone you care about is facing a healthcare situation. I know it can be shocking, devastating, and distressing. I’ve spent my life working in the medical field, and have built my business around helping others work their way through one of the scariest and most challenging times of their lives.

We are your “Doctor in the Family”

Guided Patient Services supports you through your healthcare crisis at whatever level you need us. Whether you’re looking for full support, a one-time consult or anything in between, Guided Patient Services provides direction and understanding to confusing, time-sensitive healthcare decisions.
It’s our honor and privilege to be entrusted with the care of our patients and families. When you choose us, you can depend on us to be:

Your translator

We understand medical language, and we have experience with complicated diagnoses, procedures, and treatment plans. As your patient advocate, our job is to explain these concepts to you using layman’s terms, as many times as you need us to, so you can make informed decisions.

Your liaison

We provide coordination of care with multiple health care providers, which is especially common if you require surgery or a hospitalization. We ensure your whole health care team is on the same page and working together for your best possible outcome.

Your coordinator

We know that arranging healthcare appointments, surgery, or hospitalizations is time consuming and overwhelming. We will help get your appointments scheduled and make sure you are prepared when the day arrives. If you are unfamiliar with where to go or where to park, we can accompany you there, making sure you are at the right place at the right time, and that all your questions are answered. We’ll stay by your side as long as you need us.​

Your representative

We attend inpatient and outpatient medical team conferences on your behalf. We listen, ask questions and relay your input to everyone involved with your care. Then we’ll explain to you what was discussed during the conference, and answer any questions you have. If you desire, we can serve as the communications contact for other family members, so everyone is up to date on your healthcare journey.

Patient Stories

Learn about the clients we have helped

After meeting Annette and hearing what her services would provide we signed up as clients...

We first heard of Guided Patient Services while reading Atul Gawande’s ‘Being Mortal’. After meeting Annette and hearing what her services would provide we signed up as clients. Since then we have used her guidance through two lung cancer diagnoses; the first was stage one, and then a more serious stage 3 requiring chemotherapy and surgery. Annette has been with us during doctor visits, sitting down after each visit and reviewing what was said, which was always more than we retained. She tracked down a physician on vacation to get an answer when we had a decision deadline. Annette suggested getting a second opinion with another healthcare system that was the right call. She does things we have no idea can be done, all the while never telling us what to do, just what is being stated, and in a way that can not be done in the 15-30 minutes we are given in a office visit. Annette has checked in on us while we were in recovery mode, at times acting as the pivot point for all the different practices we were seeing, and along the way solving complex issues that have truly made our lives better while facing a serious illness. We have no medical language to draw on, and we don’t want to scroll our way through the internet, so we choose Annette to be our guide.


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